Manajemen pengetahuan

Manajemen pengetahuan (Bahasa Inggris: knowledge management) adalah suatu rangkaian kegiatan yang digunakan oleh organisasi atau perusahaan untuk mengidentifikasi, menciptakan, menjelaskan, dan mendistribusikan pengetahuan untuk digunakan kembali, diketahui, dan dipelajari di dalam organisasi. Kegiatan ini biasanya terkait dengan objektif organisasi dan ditujukan untuk mencapai suatu hasil tertentu seperti pengetahuan bersama, peningkatan kinerja, keunggulan kompetitif, atau tingkat inovasi yang lebih tinggi.

Transfer pengetahuan (salah satu aspek dari manajemen pengetahuan) dalam berbagai bentuk, telah sejak lama dilakukan. Contohnya adalah melalui diskusi sepadan dalam kerja, magang, perpustakaan perusahaan, pelatihan profesional, dan program mentoring. Walaupun demikian sejak akhir abad ke-20, teknologi tambahan telah diterapkan untuk melakukan tugas ini, seperti basis pengetahuan, sistem pakar, dan repositori pengetahuan.

Lihat pula

• Modal intelektual
• Pengetahuan

Bacaan lanjutan

Buku

• Bhagat, P. M. (2005), Pattern Recognition in Industry, Elsevier, ISBN 0-08-044538-1.
• Boisot, M. (1998), Knowledge Assets, Oxford, ISBN 0-19-829086-1.
• Bontis, N. (2002), World Congress on Intellectual Capital Readings, Elsevier Butterworth-Heinemann , ISBN 0-7506-7475-X.
• Callaghan, J. (2002), Inside Intranets & Extranets: Knowledge Management and the Struggle for Power, Palgrave Macmillan, ISBN 0-333-98743-8.
• Choo, C. & Bontis, N. (2002), The Strategic Management of Intellectual Capital and Organizational Knowledge , Oxford University Press, ISBN 0-19-513866-X.
• Clare, M. and Detore A. (2000), Knowledge Assets Professional's Guide to Valuation and Financial Management, Apsen Publishers, ISBN 0-15-607000-6.
• Collison, C. & Parcell, G (2004), Learning to Fly - Practical Knowledge Management From Leading and Learning Organizations, Capstone Publishing, ISBN 1-84112-509-1
• Cross, R. and Parker, A. (2004), The Hidden Power Of Social Networks, Harvard Business School Press, Boston, Mass, ISBN 1-59139-270-5.
• Davenport, T. and Prusak, L. (1997), Working Knowledge, Harvard 1998, ISBN 0-87584-655-6.
• Drucker P. F., D. Garvin, D. Leonard, S. Straus and J. S. Brown (1998), Harvard Business Review on Knowledge Management, HBS Press, ISBN 0-87584-881-8.
• Edvinsson, L. and Malone, M. (1997), Intellectual Capital: Realising Your Company’s True Value by Finding its Hidden Brainpower. New York: HarperBusiness, ISBN 0-88730-841-4.
• Dixon, N. M. (2000), Common Knowledge: How Companies Thrive by Sharing What They Know, Harvard Business School Press, Boston, MA, ISBN 0-87584-904-0.
• Becerra-Fernandez, I., A. González and R. Sabherwal (2004), Knowledge Management: Challengers, Solutions and Technologies, ISBN 0-13-101606-7.
• Garvin, D. A. (2000), Learning in Action: A Guide to Putting the Learning Organization to Work, Harvard Business School Press, Boston, MA, ISBN 1-57851-251-4.
• Easterby-Smith, M. and M. A. Lyles (editors). (2003). The Blackwell Handbook of Organizational Learning and Knowledge Management, Oxford, Blackwell Publishing, ISBN 0-631-22672-9.
• Malhotra, Y. (2000), Knowledge Management and Virtual Organizations, Idea Group Publishing, Hershey, PA, ISBN 1-878289-73-X.
• Malhotra, Y. (2001), Knowledge Management and Business Model Innovation, Idea Group Publishing, Hershey, PA, ISBN 1-878289-98-5.
• Nonaka, I. and Takeushi, H. (1995), The Knowledge-Creating Company, New York: Oxford University Press.
• Frid, R. (2004), Frid Framework for Enterprise Knowledge Management: A Common KM Framework for the Government of Canada, IUniverse Publishing, ISBN 0-595-30699-3.
• O'Dell, C. and C. J. Grayson Jr. (1998), If Only We Knew What We Know: The Transfer of Internal Knowledge and Best Practice, Free Press, New York, ISBN 0-684-84474-5.
• Polanyi, M. (1967), The Tacit Dimension, Doubleday, Garden City, NY, ISBN 0-385-06988-X.
• Rumizen, M. C. (2001), Complete Idiot's Guide to Knowledge Management, Alpha, ISBN 0-02-864177-9.
• Schwartz, D, editor (2005), Encyclopedia of Knowledge Management, Idea Group Reference, ISBN 1-59140-574-2.
• Stankosky, M., editor (2004), Creating the Discipline of Knowledge Management: The Latest in University Research, Butterworth-Heinemann, ISBN 0-7506-7878-X
• Sveiby, K. E. (1997), The New Organizational Wealth: Managing & Measuring Knowledge-Based Assets, Berrett-Koehler, ISBN 1-57675-014-0.
• Suresh, J. K. and Mahesh, K. (2006), Ten Steps to Maturity in Knowledge Management: Lessons in Economy, Chandos, Oxford, UK, ISBN 1-84334-130-1.
• Stewart, T. (1997) Intellectual Capital: The New Wealth of Organisations, New York: Doubleday, ISBN 0-385-48228-0.
• Tiwana, A. (2002), The Knowledge Management Toolkit: Orchestrating IT, Strategy, and Knowledge Platforms (2nd Edition), Upper Saddle River, NJ: Prentice Hall, 2002, ISBN 0-13-009224-X.
• Wissensmanagement Forum (Hg.): An Illustrated Guide to Knowledge Management, Graz 2002, URL: http://www.wm-forum.org [1]

Artikel

• Bontis, N., Dragonetti, N., Jacobsen, K. and G. Roos. (1999) "The Knowledge Toolbox: A review of the tools available to measure and manage intangible resources", European Management Journal, 17, 4, 391-402.
• Bontis, N. (1999). "Managing Organizational Knowledge by Diagnosing Intellectual Capital: Framing and advancing the state of the field", International Journal of Technology Management,18, 5/6/7/8, 433-462.
• Bontis, N. (2002). "The rising star of the Chief Knowledge Officer", Ivey Business Journal, March/April, 20-25.
• Hansen, M. R., N. Nohria and T. Tierney (1999). 'What's your strategy for managing knowledge?' Harvard Business Review (March-April).
• Powell, J and Swart, J (2005) "This is what the fuss is about"- a systemic modeling for organizational knowing , Journal of Knowledge Management Vol . 9 no. 2 pp 45-58
• Powell, J and Swart, J (2005) "Men and Measures" - capturing knowledge requirement in firms through qualitative system modeling, Journal of Operational Research.
• Snowden, D J. "Complex Acts of Knowing: Paradox and Descriptive Self-Awareness." Journal of Knowledge Management, Special Issue 6, no. 2 (2002): 100-11.
• Swart, J (2006) "Intellectual Capital" : Disentangling an enigmatic concept, Journal of Intellectual Capital Vol 7 No 2 pp 136-159 .
• Wilson, T.D. (2002) "The nonsense of 'knowledge management'" Information Research, 8(1), paper no. 144 [2]
• Bellenger, Gene (2002) "Emerging Perspectives", Systems Thinking Knowledge Management - Emerging Perspectives
• Ekbia, H. and Hara, N. (2004) The Quality of Evidence in Knowledge Management Literature: the Guru Version. [3]
• Knorr-Siedow, T. (2005) Knowledge management and enhanced policy application; in: Van Kempen, R. et alter: Restructuring large housing estates in Europe, Bristol, pp 321-341
• Woinowska, A (2007) Knowledge management in a production enterprise